Warm welcome! Thank you for taking the time to read these Terms and Conditions.
“NoNa Family” LLC organizes individual and group tours to Mongolia.
HOW TO BOOK THE TOUR
*Payer is responsible for all bank transfer charges
CANCELLATIONS
Tour payments are a major part of tour revenue and contribute to overall costs such as equipment, running costs, staffing and administration. We need to do this because the company will have paid most of the expenses before the trip. Cancellation fees to cover these costs.
If you cancel your trip after full payment, cancellation charges will be made:
*No partial refund will be given for unused hotel rooms, meals, sightseeing tours etc. for any reason
*Rebookings are only possible as withdrawal from the travel contract according to the table of fees above and subsequent re-registration.
SINGLE SUPPLEMENT
Single supplement for accommodation such as hotel room, mongolian Ger and others is available at certain charges, and your request must be informed at least 4 weeks before the tour starts.
Single supplement reservations are dependent on destination location and capacity, and will be confirmed after checking availability.
MEALS ON TOURS
Included on your tour are three meals a day, unless otherwise specified in your tour dossier (B-Breakfast, L-Lunch, D-Dinner).
In terms of food, when you are in the capital city, you can comfortably eat in restaurants with a choice of Mongolian, European and Asian cuisine. We try to choose our partners, we work with good friendly service and hygiene. During the camping trip and other trips, you can taste the local specialties on the way in different ways. You will also have the opportunity to eat delicious food from the kitchen of the nomad's family. Beef and sheep and goats raised on nutritious pastures are often used in cooking.
Bottled water will be given 2L per day per person during the trip.
*Please let us know in advance if you are a vegetarian at least 30 days before your trip starts.